Refund Policy

We at SS Hospital strive to provide the highest quality of care and service to our patients. If for any reason you are not satisfied with a service or payment made to our hospital, please review our refund policy below:

  1. Refund Eligibility: Refunds may be provided under the following circumstances:
    • Overpayment: If you have made an overpayment for a service or treatment, we will refund the excess amount promptly.
    • Duplicate Payment: In the event of a duplicate payment, we will refund the duplicate payment promptly upon verification.
    • Cancelled Services: If a service or treatment is cancelled by [Hospital Name] and has already been paid for, a full refund will be issued.
  2. Refund Request Procedure: To request a refund, please contact our billing department at SS Hospital. You will be required to provide proof of payment and details of the transaction.
  3. Refund Processing Time: Refunds will be processed within [number of days] business days from the date of the refund request approval. Please note that it may take additional time for the refunded amount to reflect in your account depending on your bank or financial institution.
  4. Non-Refundable Services: Certain services or treatments may be non-refundable. These include, but are not limited to:
    • Consultation fees
    • Emergency services
    • Services rendered beyond the cancellation period
  5. Policy Updates: We reserve the right to update, change, or modify our refund policy without prior notice. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our refund policy, please contact our billing department for assistance.